For energy, water and utility companies

Remote access to the computers at your plants and sites

Get into the monitoring PC or server at a plant, a substation or an isolated site without getting in the car. RemoteBite connects outward, with no open ports or VPN, and encrypts every session end to end.

Built for computers that are far away

The monitoring computer, one click away

Get into the site's PC or server from your list without anyone accepting. Works on Windows, Windows Server and Linux.

No open ports

The connection goes out from the site: you don't expose any service to the internet or need a static IP.

Automatic reconnection

If the site's connection drops or the computer restarts, RemoteBite reconnects by itself.

Sign-in screen and Ctrl+Alt+Del

On Windows, the service reaches the sign-in screen, the lock screen and admin prompts.

Power on without driving out

With Wake-on-LAN, turn on a computer that's off, as long as another one in your account is on in the same network.

Who got in and when

The web dashboard keeps a session history: who connected, to which computer and when.

How to set up a site

  1. 1

    Install RemoteBite on the monitoring computer

    Signed in to your organization's account, so it shows up in the control center's list of computers.

  2. 2

    Turn on unattended access (Windows)

    In Settings, «Unattended access». RemoteBite runs as a service and, on servers without a monitor, adds a virtual display.

  3. 3

    Connect from the control center

    Or from home when you're on call: pick the computer in the list and get in without anyone accepting.

Fewer trips to remote sites

Many issues don't need anyone on site: a monitoring program that has frozen, a service to restart, a log to check or a report to pull. With RemoteBite you handle them from the control center or from home, and only go out to the site when you really have to.

You can bring files back from the other computer, such as logs or reports, and send it the ones it needs by dragging them onto the window. The text clipboard works both ways.

What RemoteBite controls and how it protects the connection

RemoteBite controls the computer, not the field devices: you see its screen and use its mouse and keyboard as if you were sitting at it. If that PC runs the monitoring software, you use it just as you would on site.

Every session is end-to-end encrypted, including when it goes through the relay server, which can't read the data. Both computers show the same 6-digit code, accounts support two-step verification, and RemoteBite, made in Europe, doesn't see or store what happens in your sessions.

Frequently asked questions

Does RemoteBite connect to field devices or the control network?

No. RemoteBite controls Windows, Linux and Mac computers. If one of them runs the SCADA or other monitoring software, you use it through that computer.

Do I need to open ports or have a static IP?

No. The computer at the site starts the connection outward. If the network allows it, the connection is direct; if not, it goes encrypted through a relay server.

Does it work on servers without a monitor?

Yes. On Windows, on servers and virtual machines without a monitor, RemoteBite adds a virtual display that fits your window.

What happens if the site's connection drops?

RemoteBite tries to reconnect by itself for a few minutes, so a short outage doesn't make you start over.

Can I control who gets into each computer?

Connections without accepting are only allowed to your organization's computers. On the Team and Business plans, each person sees their own computers and admins see them all, with the session history in the web dashboard.

How is it priced?

The Team and Business plans have a flat price based on simultaneous connections shared by the whole team, not per person or per computer. The free plan is for personal use only.

Reach your sites without driving out

Install RemoteBite on your monitoring computers and connect from the control center or from home.