Remote desktop for local government and public agencies
A city or county IT department looks after computers spread across offices, libraries, community centers and public works yards. With RemoteBite you get into them from your desk, without driving out, and every session is end-to-end encrypted.
What a public-sector IT team needs
Computers across sites
Connect to any of your organization's computers, in the main building or across town, without opening ports on each site's router.
Unattended access on Windows
Get in even when nobody is there: reach the sign-in screen, the lock screen and admin prompts.
The employee accepts
When you help someone at their desk, they accept the connection, decide whether you can take control or only watch, and can end it at any time.
Session history
The web dashboard shows who connected, to which computer and when.
Remote power on
Turn on computers that are off with Wake-on-LAN to do maintenance outside public hours.
For the whole department
Each technician has their own computers and admins see them all. Pricing is by connections at once, not per person.
Rolling it out in your organization
- 1
Set up your organization's account
With a Team or Business plan, invite your IT staff by email.
- 2
Install RemoteBite on the computers
Windows 10, 11 and Server, Mac and Linux. On Windows, turn on unattended access to connect without anyone accepting.
- 3
Handle tickets from your desk
Pick the computer in your list, or ask the caller for their 9-digit number.
Fewer trips between buildings
A program that won't start, a pending update or an expired certificate: many issues take minutes once you can see the screen. RemoteBite lets you get into your organization's computers from your desk, send an installer by dragging it into the session and bring back a log file to review.
If the computer has several screens, switch between them with the 1, 2, 3 buttons. If it restarts during an update, RemoteBite reconnects by itself. And on servers and virtual machines with no monitor, it adds a virtual display that fits your window.
Security and data
Sessions are end-to-end encrypted (X25519 and ChaCha20-Poly1305), with a direct connection between computers whenever the network allows it or, if not, through a relay server that can't read the data. Each computer has its own identity key, session permits expire within minutes and accounts support two-step verification.
RemoteBite is made in Europe and doesn't see or store session contents. Every agency has its own rules for remote access tools: check with your security and privacy officers before rolling it out.
Frequently asked questions
Can I connect when nobody is at the computer?
Yes, if it's in your organization's account. On Windows, with unattended access on, you reach the sign-in screen and can press Ctrl+Alt+Del. On Mac and Linux, someone needs to be signed in.
Do we need to open ports on each site's router?
No. RemoteBite starts the connection from the computer outward, like a browser, and works behind routers and firewalls without any setup.
Can we see who connected to each computer?
Yes. The web dashboard shows the session history: who connected, to which computer and when. RemoteBite doesn't record session contents.
Do we pay per employee or per computer?
No. The Team and Business plans have a flat price based on how many connections you need at once, shared by the whole IT team, with no limit on people or computers.
Does it work on Linux computers?
Yes, on Ubuntu, Debian and their derivatives, 64-bit. Also on Mac (macOS 15 or later) and on Windows 10, 11 and Server.
Support your whole organization from your desk
Download RemoteBite, try it on a few computers and pick a plan when you're ready.