How to add a client's computer to your account
To support a client without them having to accept every time, add their computer to your account. Do it without leaving your session signed in on their computer: whoever sits there won't be able to see or enter any of your computers, and you'll still get into theirs.
Step by step
- 1Create a code in the dashboardIn the web dashboard, under Computers, click «Create code». It works once and expires in an hour.
- 2Install RemoteBite on their computerFrom the download page, on Mac, Windows or Linux. No account needed.
- 3Click «Link to an account»In the app on their computer, type the code (upper or lower case, with or without the dash) and click «Link».
- 4Connect whenever you needThe computer shows up in your list, in all your apps and in the dashboard. Give it the client's name and connect in one click.
If you'd rather sign in on their computer
When you sign in on the app, RemoteBite asks how you want to use your account on that computer. Choose «Just add this computer to my account»: the computer is added to your account and your session closes right away. «Use my account here» is only for your own computers, because that computer will be able to access every computer in your account.
What your client sees
Their 9-digit number and the line «This computer is managed by» with your account's name. They don't see your list of computers or connect to them with your account. They always see when you're connected and can end the session.
To get in even when nobody is there (including the Windows sign-in screen), turn on unattended access on their computer. To remove the computer from your account, do it from the dashboard, under Computers.
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